Usage Limits

Manage hourly and daily prefill and quote limits for your agency.

Agency admins can control how many prefills and quotes come through public quote forms, API clients, and connected AI apps.

Open Usage Limits

  1. Click Settings in the left menu
  2. Under Agency Settings, find Plan & Billing and click Usage Limits

If you don't see Agency Settings, ask an agency admin to make the change.

Set hourly and daily limits

There are two groups, each with Per hour and Per day fields:

  • Quote Forms — prefills and quotes across all visitors to your public quote forms
  • API Clients and AI Apps — prefills and quotes from your API clients and connected AI apps

Each line counts separately. For example, quoting auto and home together counts as two quotes. Prefill calls also count toward these limits.

  1. Enter a whole number in the field you want to change, up to the maximum shown below that group
  2. Leave a field blank to use the standard limit, or enter 0 to stop that kind of call
  3. Click Save Limits
  4. Check In effect below each group to see the limits now applied

These are call limits, not dollar budgets or changes to your plan's included allowance. Turning up a limit does not grant an app permission to use prefills or run quotes.

When your team uses your public forms

Public forms also have per-visitor limits to keep one person from running up usage. If your own team quotes through those forms, check Our team uses our quote forms and click Save Limits to lift the per-visitor limits. The agency's Quote Forms hourly and daily limits still apply across all visitors.